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eBill Frequently Asked Questions

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Learn More About GRU's Paperless Billing Option

eBill Basics

  • How does the eBill service work?
  • Is the eBill service secure?
  • Who can sign up for eBill?
  • Can I continue to receive my paper bill?
  • Will I still receive the customer newsletter and other bill inserts?
  • Will signing up for eBill change when my bill is due or when my meter is read?

Signing up for eBill

Paying Your Bill

Getting and Viewing Your Bill

Cancelling eBill

  • Can I cancel eBill and begin receiving my paper bill later?
  • If I cancel my eBill service, can I sign up again later?