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Start, Stop, Move

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Start Service with GRU

If you are a new business or residential customer in the GRU service territory and would like to start service at your property, please visit our Start Service page to sign up.

Stop Service with GRU

In order to stop service to a property, please visit our Stop Service page for instructions. 

Move Your GRU Service

Are you currently a GRU residential or business customer and wish to move services to another property? If so, please visit our Move Service page for detailed information on how to move services to a new location.

AMI Disclaimer

GRU does not assume liability for any start-service or service reconnection performed remotely without an occupant present. Your request to start-service or payment resulting in service restoration indicates your acknowledgement and acceptance of this statement.