Log In to GRU

  • Pay My Bill
  • View Billing History
  • Log In/Sign Up eBill Paper Billing
  • Update Email, Mailing Address & Phone Number
  • Start, Stop, Move Service
Log In

Mission & Values

About GRU ยป Mission & Values

The Way We Do Business


GRU envisions a well-run business optimizing all aspects of the organization for the benefit of the customers and the community at large.


GRU will provide safe, reliable, competitively priced utility services in an environmentally responsible manner and will actively contribute to the enhancement of the quality of life in our community. 


GRU will strive to earn the honor of being Gainesville's best place to work based on inclusion, the quality of the staff, the operational teamwork, the internal alignment with corporate goals and a passionate commitment to the community it serves.

Core Business Values

We work to deliver on our mission by focusing on our core business values:

SAFETY - We provide services to our customers while ensuring the utmost safety of our employees, the public and the environment.

EFFICIENCY - We provide effective and quality services to both internal and external customers.

ENVIRONMENTAL RESPONSIBILITY - We seek ways to reduce our impact on the environment.

PROFESSIONALISM - We have standards that help us achieve our mission, including keeping commitments and being honest, courteous and respectful.

Related Topics

GRU White Paper

GRU By the Numbers