Did You Know?
GRU is the only utility in North Central Florida that includes electric, gas, water, wastewater, garbage collection and sometimes storm water on its monthly bill!
We conduct a residential “Basket of Services” study each year comparing our rates to other utilities billing for electric, gas, water and wastewater. Our most recent analysis shows GRU is middle of the pack for 12 Florida multi-service utilities at approximately $237 per month based on standard industry usage. This is just $10 more per month than residents in Ocala and Jacksonville.
Some facts about GRU:
• GRU rates are middle of the pack. While our natural gas customers pay the lowest rates in the state, our electric and water/wastewater rates are in the middle of the pack. In February, we lowered our electric rates 8 and 10 percent respectively for residential and non-residential electric customers.
• GRU serves our schools. Our telecommunications arm, GRUCom, provides all Alachua County public schools and libraries with secure, reliable high-speed internet connections so our children to learn in a safe environment.
• GRU served nearly 60,000 customers in its lobby last year. Although many other payment options exist, GRU maintains a downtown lobby and drive-thru for customers who prefer face-to-face interactions. Instead of outsourcing jobs, we keep them in Gainesville.
This represents a small part of what GRU contributes to our town. One fundamental difference between us and any other local utility is we have a responsibility to our customers, not only to provide competitive rates, but to be environmentally responsible, community-minded, safe and reliable.