Online options or a location near you to pay your GRU bill.
Report any service interruptions you are experiencing.
Start, stop or move residential electric or water service.
The Gainesville City Commission approved a 2 percent electric base rate increase beginning Oct. 1, 2018.
Get facts about the GRU governance referendum, plus answers to other FAQs surrounding your utility.
GRU is committed to providing its customers with valuable information about reducing energy and water use. Using our featured tips can translate into a reduced carbon footprint and lower utility bills.
Vote for your favorite slogan Oct. 1 through Oct. 14. and enter into a random drawing for bathroom-themed prizes. Help us select a new slogan to replace our “Think Before You Flush” campaign.
To save time and provide more flexibility, residential customers automatically get our normal seven-day grace period, plus an additional seven-day extension. No need to call. Standard late fees will still apply.