Natural Gas

Q. Should I disconnect my gas service before a storm?

A. As a storm approaches, gas service should be left on at the meter to maintain pressure in the gas piping within the house. If you do not want to continue gas service, it is better to turn gas off at each appliance. Later, it is only necessary to follow the written instructions located on the appliance for relighting. You may also call GRU at (352) 334-2550 or a licensed plumber to assist you with relighting appliances. You may be charged a service fee to relight your gas appliances.

Q. What precautions should I take with my gas service during a storm?

A. Should your home sustain significant structural damage, shut off the gas service at the valve located at the meter (see below) and call GRU at (352) 334-2550.

Q. What should I do if I smell gas outdoors?

A. Call GRU at (352) 334-2550 and your local fire department. Alert others and leave the area (if possible) immediately.

Q. What should I do if I smell gas inside?

A. Leave immediately and call GRU at (352) 334-2550 away from any area that smells of gas. Alert others and leave immediately (if possible). If you can't leave your home due to a severe storm, shut off the gas at the valve on the meter and ventilate the house (open windows and doors) and follow these precautions.

• Don't turn on a light or use your garage door opener
• Don't switch on anything electrical
• Don't light a match
• Don't use your phone - this includes cordless and cell phones - until you have vacated the premises

Q. How do I know if my gas service is safe after a storm?

A. If you've had no flooding in your home and your natural gas is turned off at the meter, please call GRU at (352) 334-2550 to turn your service on. If you have had flooding in your home, contact a licensed plumber to inspect your piping and appliances before calling GRU to turn your service on.