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Payment FAQ

Payment FAQ

Important Online Payment Information

eBill customers must create a new Online User Profile to continue using this service. If you're not sure how to create a profile, "How do I create my online profile?" provides simple instructions. Thanks!

AMI Disclaimer

GRU does not assume liability for any start-service or service reconnection performed remotely without an occupant present. Your request to start-service or payment resulting in service restoration indicates your acknowledgement and acceptance of this statement.