Quick Links

Important GRU numbers for emergency efforts:

  • GRU Customer Service
    352-334-3434
  • Natural Gas Service Emergencies
    352-334-2550
  • Power Failure & Downed Power Lines
    352-334-2871
  • Water & Wastewater Service Emergencies
    352-334-2711
  • Call Before You Dig
    1-800-432-4770
  • Internet Help Desk
    Gator.Net & GRU.Net352-334-3000

Medically Essential Electric Service

What to do before a storm approaches

Persons with medically essential electric service should make plans to evacuate prior to a major storm or natural disaster event. Although most utilities do give priority to customers with medically essential electric service during isolated electric outages, during natural disasters with widespread outages it is impossible to give individual priority due to the extent of the damage and the order in which power must be restored. Contact Alachua County Emergency Management (ACEM) at (352) 264-6500 for evacuation information prior to an approaching storm.

Customers who qualify under the special needs program should contact the ACEM at (352) 264-6500 for evacuation information prior to an approaching storm. ACEM will not accept applications during a storm event.