Payment Options
For your convenience, you can pay your bill in a variety of ways
- Click-2-Pay - pay your bill now using our safe, convenient online bill payment from your checking or savings account
- Budget Pay - pay the same amount each month
- Auto-Pay - your payment is automatically withdrawn from your bank account 21 days after the date of your utility bill
- Speedpay® - Pay your bill using a Discover®, Mastercard®, or Visa® credit card through the Speedpay® service.
- Other Payment Methods - by mail or in person
Click-2-Pay
Pay your bills online with our easy Click-2-Pay service!
We have listened to you and responded to your requests. We now offer GRU online bill payment! With our new payment method Click-2-Pay, you can forget the hassles and expense of writing checks and buying stamps. You can pay your bill electronically on the Internet rather than through the mail. Click-2-Pay is available for customers wishing to make one time payments from their checking or savings accounts.
Click-2-Pay Terms and Conditions
Budget Pay
Simplify Your Life With Budget Pay...
GRU is offering customers a more convenient way to pay their bills. Budget Pay means your utility bill payment is the same each month. Here's how it works:
- GRU averages the monthly bills of your residence for the past 12 months and establishes a fixed payment that you'll pay every month
- Budget Pay levels your bill's seasonal highs and lows
- Payments are deducted automatically from your checking or savings account through GRU's AutoPay by Bank Draft program
- You will continue to receive a monthly statement showing the payment amount and the date payment will be withdrawn
- Payments are withdrawn from the designated bank account 21 days after the billing date
- No late fees or service cut-off can occur while you are on this plan
- Some months you may pay less than you are charged and other months you may pay more, but over the long run your total payments will approximate your total charges
- If your account is overpaid or underpaid by one month, we will contact you to determine an adjusted fixed payment amount for the following months
For more information see the Budget Pay Terms and Conditions
Sign up for Budget Pay
Auto-Pay
Auto-Pay by Bank Draft
- You still receive a monthly bill showing the payment amount and the due date with enough time for you to examine the bill and ask questions
- Your payment is automatically withdrawn from your bank account 21 days after the date of your utility bill
- You may use a checking account or savings account at nearly every financial institution in the U.S.
- For more information see the Auto-Pay by Bank Draft Terms and Conditions
Sign up for Auto-Pay by Bank Draft
The Speedpay service
For all credit card payments, link to the Speedpay® service.
Make a one-time credit card payment or schedule recurring credit card payments through the Speedpay service. Speedpay will charge you a convenience fee for this service. To process a credit card payment, click on the link to Speedpay and you will be directed to the service's secure Web site to continue.
Other Payment Methods
By Mail
GRUP.O. Box 147051
Gainesville, FL 32614-7051
A return envelope is provided with your bill. Please pay by check or money order — no cash, please.
In Person
- Pay your bill at GRU's customer service office, 301 SE 4th Avenue, from 8 AM - 5 PM, Monday - Friday, except holidays. You can pay with cash, check or money order
- Pay at our Drive-Thru window from 7:30 AM to 7 PM, Monday - Friday, except holidays. The Drive-Thru can be accessed from SE 3rd Street
- A night depository is located at our SE 3rd Street location near the front entrance
- Our "Drop and Go!" box is located across the street from our Drive-Thru entrance. Please pay with a check or money order — not cash. Payments deposited by 3:30 PM will be posted that day. Payments made after 3:30 PM will be posted the following day
