Your Home Links

Ways to Pay

For your convenience, you can pay your bill in a variety of ways

  • GRU Neighborhood Stop 'N Pay - Conveniently located payment centers in your neighborhood
  • Click-2-Pay - Pay your bill now using our safe, convenient online bill payment from your checking or savings account
  • Auto-Pay - Your payment is automatically withdrawn from your bank account on or after the date of your utility bill
  • Speedpay® - Pay your bill using a Discover®, Mastercard®, or Visa® credit card through the Speedpay® service
  • Mail-in
  • Administration Building - In Person

Convenient Pay Locations offical sign

GRU Neighborhood Stop 'N Pay

Looking for a convenient way to pay your GRU bill? Pay your bill at any participating location through Fidelity Express.

There is a $1 charge for each transaction.

To find a location, you can download a print-ready list of GRU Neighborhood Stop 'N Pay Locations or visit Fidelity Express.


Click-2-Pay

Pay your bills online with our easy Click-2-Pay service!

We have listened to you and responded to your requests. We offer GRU online bill payment! With our payment method Click-2-Pay, you can forget the hassles and expense of writing checks and buying stamps. You can pay your bill electronically on the Internet rather than through the mail. Click-2-Pay is available for customers wishing to make one time payments from their checking or savings accounts.

Click-2-Pay Terms and Conditions


Auto-Pay

Auto-Pay by Bank Draft
  • You still receive a monthly bill showing the payment amount and the due date with enough time for you to examine the bill and ask questions
  • Your payment is automatically withdrawn from your bank account on or after the date of your utility bill
  • You may use a checking account or savings account at nearly every financial institution in the U.S.
  • For more information see the Auto-Pay by Bank Draft Terms and Conditions

Sign up for Auto-Pay by Bank Draft


SpeedPay logo

The Speedpay service

For all credit card payments, link to the Speedpay® service.

Make a one-time credit card payment or schedule recurring credit card payments through the Speedpay service. Speedpay will charge you a convenience fee for this service. To process a credit card payment, click on the link to Speedpay and you will be directed to the service's secure Web site to continue.

Credit card payments can also be made via phone by calling Speedpay® directly at 1-866-269-2881.


Mail-in

GRU
P.O. Box 147051
Gainesville, FL 32614-7051

A return envelope is provided with your bill. Please pay by check or money order — no cash, please.


Administration Building (301 SE 4th Avenue)

    Lobby
    8 AM–5 PM: M, T, Th, F, except public holidays
    9 AM–5 PM: W
    Cash, check or money order

    Drive-thru window (enter from SE 3rd Street)
    7:30 AM–6 PM: M–F, except public holidays
    Cash, check or money order

    Drop and Go! box (across 3rd street from our drive-thru entrance)
    Payments deposited by 3:30 PM will be posted that business day
    Payments made after 3:30 PM will be posted the following business day
    Check or money order only. No cash.

    Night depository (near front entrance on SE 3rd Street)
    Payments deposited by 3:30 PM will be posted that business day
    Payments made after 3:30 PM will be posted the following business day
    Check or money order only – no cash