GRU is offering customers a more convenient way to pay their bills. Budget Pay means your utility bill payment is the same each month. Here's how it works:
For more information see the Budget Pay Terms and Conditions
Sign up for Budget Pay
Choose the date your utility bill becomes due each month, such as the first or fifteenth. To request that a bill’s due date be changed to a more convenient date, call Customer Service at 334-3434 before receiving that month’s bill.
Regardless of the new bill due date, your meter will still be read on the same regular schedule. Since the bill will not include any more or fewer days than it did originally, you will not see an increase or decrease in their bill as a result of their request.
This bill is designed for customers who want a simplified, easy to read bill with single line-item charges for each utility service and state and local charges.
Residential Customers: Automatically receive the Summary bill format. To switch to Itemized bill format Call (352) 334-3434 and tell a customer service representative to change your billy type.
Summary utility bill, charges are shown like this:
Full Page Example: Summary Bill Format
This bill is suited for customers who want a much more detailed bill with multiple line-item charges that include unit rates and a breakdown of state and local charges for each utility service.
Non-Residential Customers: Automatically receive the Itemized bill format. To switch to Summary bill format call (352) 334-3434 and tell a customer service representative to change your bill type.
Itemized utility bill, the same charges are shown like this:
Full Page Example: Itemized Bill Format