Residential Deposits and Activation Charges
Electric, gas, water and wastewater service
These charges are for new accounts or adding new services. Please see Residential Delinquent Accounts for charges to reconnect service disconnected for non-payment.
Residential Deposits
Deposit requirements are based upon your payment record. Good credit history, a letter of credit from your previous utility provider showing an excellent payment record for the previous 24 months, or enrolling in GRU’s Auto-Pay may waive your deposit. If a deposit is required, it can be billed in three monthly installments.
| Service | Deposit |
|---|---|
| Electric | $100 |
| Gas | $50 |
| Water | $20 |
| Wastewater | $40 |
Deposit Refunds
Deposits are applied to an account after two years of satisfactory payments. Interest is paid monthly on deposits remaining with GRU for more than six months. If you stop service with GRU before your deposit is refunded to you, the deposit will be applied to your final bill and any difference will be refunded to you. If you have other accounts with GRU, your deposit may be transferred.
Residential Activation Charges
| Service | Charge |
|---|---|
| Electric, gas and water (combined same day) |
$100 |
| Electric and water | $60 |
| Electric and gas (combined same day) |
$70 |
| Electric only | $30 |
| Gas only | $50 |
| Water | $30 |
| Water and gas | $70 |
| Same-day connection (scheduled by phone only) | Additional $40 |
| Holiday or weekend connection(scheduled by phone only) | Additional $50 |
| Gas, if customer fails to appear as scheduled | Additional $20 |
Related Links
- Disconnection and Delinquent Account Charges (Residential)
- Special Service Charges (Residential)
- Residential Rates, Deposits and Charges
- Business Rates, Deposits and Charges
Note: The charges listed on these pages are based on Chapter 27 of the City of Gainesville Code of Ordinances, which can be found on Municode.com. If there are differences between information on this page and the ordinance, the ordinance shall prevail. Contact Customer Service for more information.
