Medically Essential Electric Service

• Power Outages/Downed Power Lines

  352-334-2871

• Natural Gas Emergencies

  352-334-2550

• Water/Wastewater Emergencies

  352-334-2711

• Customer Service

  352-334-3434

• Internet Help Desk

  Gator.Net & GRU.Net352-334-3000

• Call Before You Dig

  811

During natural disasters with widespread outages it is impossible to give individuals certified for medically essential electric service priority because of the extent of the damage and the order in which power must be restored.

Customers with special medical needs or those on life sustaining equipment should make plans to evacuate prior to a major storm or natural disaster event.

Call Alachua County Emergency Management at 352-264-6500 for evacuation information. Find out if you qualify as a special needs registrant and submit an application before a storm approaches.