Residential Fees & Credit Policy
We offer fast connection service at reasonable fees — including Express Same Day Service
Fees to Have Your Service Started:
| Fees to Have Your Service Started | |
| Electric, Gas & Water | $50 |
| Electric & Water | $30 |
| Electric & Gas | $35 |
| Electric Only | $15 |
| Gas Only | $25 |
| Water Only | $15 |
| Water & Gas | $35 |
EXPRESS Same Day Service
If the home or apartment you are moving into already has a meter, you can have your services start the same day that you request it. This can only be scheduled by phone. Express Same Day Service cannot be scheduled via the Web site.
- Just add $40 for our EXPRESS Same Day Service
- You can order EXPRESS Same Day Service through one of our customer service representatives at (352) 334-3434 or Florida Toll Free 1-800-818-3436, Monday through Friday, 8 AM to 5 PM
Will I Have to Pay a Deposit?
- Residential deposit requirements are based on the services provided at your new residence.
- A letter of credit from your previous utility provider, showing an excellent payment record for the previous 24 months, can also be accepted in lieu of a deposit.
- If a deposit is required, it will be billed in three monthly installments.
Will I Get My Deposit Back?
- Deposits are applied to an account after two years of satisfactory payments. Interest is paid annually on deposits remaining with GRU for more than six months
- Or, if you stop your service with GRU before your deposit is refunded to you, your deposit will be applied to your final bill and any difference will be refunded to you
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