Emergency Repairs
| The Emergency | Phone Number |
| Power Failure | (352) 334-2871 (24 hours) |
| A dispatcher or our Interactive Voice Response (IVR) system will assist you. | |
| Before a Storm | (352) 334-3434 |
| Call this number from 8 AM until 5 PM Monday through Friday to register your telephone and account number with our IVR system. If your power goes out during a storm, and you are already registered, the IVR system will need only your telephone number. | |
| During a Storm | (352) 334-2871 |
| Call to report a power outage or electrical problem. | |
| After a Storm | (352) 334-2871 |
| Call us if other services in your neighborhood have been restored, but you are still without power. (Important: Check your circuit breakers before calling.) Call to report downed power lines, even if they are not affecting your service. | |
| Water & Wastewater Problems | (352) 334-2711 (24 hours) |
| Natural Gas Emergency Services & Repair |
(352) 334-2550 (24 hours) |
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