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1E-mail addresses are public records under Florida Law and are not exempt from public records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request do not send electronic mail to GRU. Instead, contact this office by telephone or in writing via the United States Postal Service.



Call GRU Departments Related Services Phone Number [extension]
Administrative Offices (352) 334-3400

Customer Service General & Billing Information (352) 334-3434
Toll-Free 1-800-818-3436
Hearing Impaired TDD (352) 334-2742

Business Internet and Data Transport (GRUCom) Help Desk/NOC (352) 334-2912
Sales (352) 393-1274

Gator.Net / GRU.Net Internet Service Help Desk (352) 334-3000

Conservation Services (352) 393-1460

Natural Gas Emergency Service or Repair (352) 334-2550

Natural Gas Sales (352) 393-1464

Power Failure or Downed Power Line (352) 334-2871

Speakers Bureau/Tours (352) 393-1032

Report Streetlight Outage (352) 334-3434

Water/Wastewater Service or Repair (352) 334-2711

Garbage Collection*
(provided by the City of Gainesville Division of Solid Waste)

Service or Questions
For more information click here.

(352) 334-2330
* This service is listed on itemized bills as Solid Waste.

GRU Mailing Address

GRU
PO Box 147117
Gainesville, FL 32614-7117