1E-mail addresses are public records under Florida Law and are not exempt from public records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request do not send electronic mail to GRU. Instead, contact this office by telephone or in writing via the United States Postal Service.
| Call GRU Departments | Related Services | Phone Number [extension] |
| Administrative Offices | (352) 334-3400 | |
| Customer Service | General & Billing Information | (352) 334-3434 |
| Toll-Free | 1-800-818-3436 | |
| Hearing Impaired TDD | (352) 334-2742 | |
| Business Internet and Data Transport (GRUCom) | Help Desk/NOC | (352) 334-2912 |
| Sales | (352) 393-1274 | |
| Gator.Net / GRU.Net Internet Service | Help Desk | (352) 334-3000 |
| Conservation Services | (352) 393-1460 | |
| Natural Gas Emergency | Service or Repair | (352) 334-2550 |
| Natural Gas Sales | (352) 393-1464 | |
| Power Failure or Downed Power Line | (352) 334-2871 | |
| Speakers Bureau/Tours | (352) 393-1032 | |
| Report Streetlight Outage | (352) 334-3434 | |
| Water/Wastewater | Service or Repair | (352) 334-2711 |
| Garbage Collection* |
Service or Questions |
(352) 334-2330 |
| * This service is listed on itemized bills as Solid Waste. | ||